Shipping policy

Shipping Policy

We use trusted third-party courier partners like Bluedart, Xpressbees, Delhivery, etc., for shipping the products purchased on the website.

Delivery time may differ depending on the location of delivery but usually ranges from 2 to 7 days from the date of placing the order on the website. After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am IST will not be shipped out until the next business day. If you order after 9 am IST on a Friday, your order will likely be shipped out on the following Monday.

Charges

The shipping charges for the products purchased on our website shall be on an “as is” and “as available” basis. We do not have any control over the prices charged for shipping of the products; these are determined by the third-party shipping partners and are communicated to you at the time you place the order on the website.

Limitation of Liability

As our shipping partners are independent third-party service providers, our liability in the event of any delay, loss, or damage of the product in transit shall be limited to:

  1. Replacement of the product within 7 days from the date the request (which has to be made within 7 days from the date such delay, loss, or damage arises) for such replacement is made by the user, or

  2. Refund of the amount of the product which has been paid by the user.

Force Majeure

Aries India shall not be held liable in the event of non-performance of the contract prevented, hindered, or delayed by circumstances beyond our reasonable control, including but not limited to governmental acts, regulatory changes, acts of God or forces of nature, landslides, earthquakes, floods, fire, lightning, explosions, major storms (hurricanes, typhoons, cyclones, tsunamis, etc.) or major storm warnings, tidal waves, shipwrecks, communication cable cutting/theft, major telephone exchange failure and perils of navigation, acts of war (declared or undeclared), insurrection, riots, or public enemies, unavailability of public services, strikes, lockouts, acts or omissions of sovereign states or those purporting to represent sovereign states, blockades, embargoes, epidemics, quarantines, public disorders, sabotage, accidents, destruction/damage/malfunctioning of any equipment, technology failure, or circumstances or similar events beyond the reasonable control of Aries India.

This shipping policy was updated on 15 July 2024.